You can also contact us through the online chat available on our website, for example here, and ask your questions online to get an immediate response when operators are available. The tech support team usually replies within two business days. We try our best to assist our users with all sorts of questions and issues they are facing - that’s why you can always contact our tech support using the contact form here. An iOS version of our ebook reader is also planned.Īs for Linux, so far we don’t plan to release versions of our programs for this OS. That’s why we have already released two Mac versions of our programs: Icecream Screen Recorder for Mac and Icecream PDF Split & Merge for Mac.Īs for the other platforms, we can assure you that we are doing our best to release an Android version of Icecream Ebook Reader this year so you’ll be able to keep your reading progress on your mobile on the go as well. We do get this question a lot and we appreciate the desire of our users to have our software on multiple devices of multiple operating systems. Currently we are working on two new powerful software products and are planning to release them later this year, but so far we would like to keep their names a secret.Īre you planning to support platforms other than Windows and Mac? We want our software to be polished, reliable and handy, thus the process of developing new programs is a time- and resource-consuming task. We are constantly working on possible improvements and updates of our currently released programs as well as on new programs yet to be released. If we missed your questions, then ask us in the comments section!Īre you planning to release new programs? We answered the hottest questions, spoke about our future plans, and cleared up some topics. It’s been almost two years since we did such a post on our blog so we decided it’s right about time to answer the most frequently asked questions that we get from our users through our contact form, social media, emails, and online chat.
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